Hank

Hank Williams is a consultant, analyst, and author with a keen focus on leveraging data science and artificial intelligence to enhance customer experience. After earning his Ph.D. in Computational Science from the University of California, Berkeley, Hank has delved into the algorithms that power personalized recommendations, predictive analytics, and AI-driven customer engagement. He penned "Data-Driven Customer Connections" (TechInsider, Spring 2024), an insightful guide on how businesses can use big data to build lasting relationships, as well as the critically acclaimed book "The Algorithmic Consumer: How AI Shapes Our Choices" (NextGen Press, 2022).

A frequent voice in leading tech magazines such as Wired, TechCrunch, and The Verge, Hank shares his forward-thinking insights on the intersection of technology and consumer behavior. Based in San Francisco, CA, Hank is dedicated to assisting companies in harnessing the power of AI to anticipate customer needs, improve service quality, and foster innovation. In this capacity, he collaborates with startups and established enterprises alike, serving as a strategic advisor for Google's AI initiatives. Additionally, Hank teaches at Stanford University’s School of Engineering and leads workshops at UC Berkeley’s Haas School of Business, where he inspires future leaders to embrace the transformative potential of data science.